Grievance Procedures

Warm, friendly manner and extreme compassion

Employers are required to follow the Acas Code of Practice (ACAS Code) in grievance procedures where employees raise a concern about work.  If an employer fails to adhere to the ACAS code an Employment Tribunal has the power to increase the compensation awarded in the event of a successful claim by up to a further 25%.

How should grievances be handled?

  • They should be treated as urgent!
  • The grievance should be raised in writing
  • The business should hold a meeting and investigate the complaint
  • You should notify the employee in writing of the outcome
  • They have a right of appeal

We can assist further with how to deal with a grievance effectively including solutions and how to manage any appeal.  If that is not possible then we will discuss with you your other options, including negotiating a settlement where it may be better for both parties to part as amicably as possible.  This would usually include a Settlement Agreement ro prevent further proceedings.  We can also support you in defending a Tribunal claim.

If you would like further information, please contact Reena Sharma or Stacey Edgley at our Farnborough office or Mel McCrum at our Ash Vale office. 

Please click here for the ACAS Code and Guidance.

Employment solicitors

If you would like further information, please contact Reena Sharma or Stacey Edgley at our Farnborough office or Mel McCrum at our Ash Vale office. They are all members of the Employment Lawyers Association.