Plain and clear advice
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING OUR SITES
1. What's in these terms?
2. Who we are and how to contact us
www.morrlaw.com and www.harrops-hepburn.co.uk and www.wheelerslaw.co.uk are sites operated by Morrisons Solicitors LLP ("We"). We are a limited liability partnership registered in England and Wales under company number OC317735 and have our registered office and principal place of business at Prospero, 73 London Road, Redhill, Surrey RH1 1LQ. Our VAT number is 210 0328 40.
Harrops & Hepburn (H&H Lawyers Ltd) is a subsidiary of Morrisons Solicitors LLP and together with Wheelers Solicitors they form The Morrisons Group
We are authorised and regulated by the Solicitors Regulation Authority (SRA). The SRA’s Rules can be found in its Code of Conduct available through the following link http://www.sra.org.uk/solicitors/handbook/code/content.page.
Morrisons is not authorised by the Financial Conduct Authority. However, we are included on the register maintained by the Financial Conduct Authority so that we can carry on insurance mediation activity in the UK, which is broadly the advising on, selling and administration of insurance contracts. In certain circumstances, we are also able to offer a limited range of investment services provided they are complementary and incidental to the professional service you have asked us to provide. This part of our business, including arrangements for complaints or redress if something goes wrong, is regulated by the Solicitors Regulation Authority. The register can be accessed via the Financial Conduct Authority website at www.fca.org.uk/register.
The Law Society of England and Wales is the designated professional body for the purposes of the Financial Services and Market Act 2000 but responsibility for regulation and complaints handling has been separated from the Law Society’s representative function. The SRA is the independent regulatory body and the Legal Ombudsman is the independent complaints handling body. See below for more information regarding complaints.
To contact us, please email firstname.lastname@example.org or telephone our switchboard number on 01737 854 500.
3. By using our sites you accept these terms
If you do not agree to these terms, you must not use our sites.
We recommend that you print a copy of these terms for future reference.
4. There are other terms that may apply to you
5. Contracts, payments and refunds
We do not enter into contracts with clients or suppliers via our sites, however payments may be made by clients using an invoice number or other reference provided by us. Payments on our websites will only be accepted in GB Pounds Sterling. If a client sends us money on account via our website payment facility (Worldpay) and requests a return of the money, we will offer them a refund minus any costs incurred by us to Worldpay or our bankers and after taking into account any time costs and disbursements incurred in relation to the matter to that time in accordance with the engagement letter and terms of business agreed with that client. No refunds will be due where an invoice is paid via our website payment facility, save as required by our regulatory obligations or relevant laws or the engagement letter and terms of business agreed in respect of that matter.
6. We may make changes to these terms
We amend these terms from time to time. Every time you wish to use our sites, please check these terms to ensure you understand the terms that apply at that time.
7. We may suspend or withdraw our sites
Our sites are made available free of charge.
We do not guarantee that our sites, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our sites for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
8. You must keep your account details safe
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at email@example.com or on 01737 854 500.
9. How you may use material on our sites
We are the owner or the licensee of all intellectual property rights in our sites, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our sites for your personal use and you may draw the attention of others within your organisation to content posted on our sites.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our sites must always be acknowledged.
You must not use any part of the content on our sites for commercial purposes without obtaining a licence to do so from us or our licensors.
10. Do not rely on information on this sites
The content on our sites is provided for general information only. It is not intended to amount to legal or other professional advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our sites.
Although we make reasonable efforts to update the information on our sites, we make no representations, warranties or guarantees, whether express or implied, that the content on our sites is accurate, complete or up to date.
If you would like legal advice or have a comment to make about the sites, please do not hesitate to contact us.
11. We are not responsible for websites we link to
Where our sites contain links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
We have no control over the contents of those sites or resources.
12. Our responsibility for loss or damage suffered by you
Whether you are a consumer or a business user:
- We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
- Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any services to you, which will be set out in our Terms of Business which you will receive when you engage us.
If you are a business user:
- We exclude all implied conditions, warranties, representations or other terms that may apply to our sites or any content on it.
- We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
- use of, or inability to use, our sites; or
- use of or reliance on any content displayed on our sites.
- In particular, we will not be liable for:
- loss of profits, sales, business, or revenue;
- business interruption;
- loss of anticipated savings;
- loss of business opportunity, goodwill or reputation; or
- any indirect or consequential loss or damage.
If you are a consumer user:
- Please note that we only provide our sites for domestic and private use. You agree not to use our sites for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
- If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.
13. We are not responsible for viruses and you must not introduce them
We do not guarantee that our sites will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform to access our sites. You should use your own virus protection software.
You must not misuse our sites by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our sites, the server on which our sites are stored or any server, computer or database connected to our sites. You must not attack our sites via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our sites will cease immediately.
14. Rules about linking to our sites
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our sites in any website that is not owned by you.
Our sites must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
We reserve the right to withdraw linking permission without notice.
If you wish to link to or make any use of content on our sites other than that set out above, please contact firstname.lastname@example.org.
15. Complaints about our legal services
Morrisons is committed to providing an outstanding service to all our clients. If you feel something has gone wrong regarding our legal services we would like you to tell us about it. This will help us to improve our standards. Any client who is unhappy about the service we give regarding a legal matter, including a complaint about a bill, is entitled to complain. A copy of our complaints procedure can be obtained from our Compliance Partner, Malcolm Martin by using email@example.com or 01737 854517. Any client who is not satisfied with the way we handle their complaint, may be entitled to ask the Legal Ombudsman of England and Wales to consider the complaint. Please note that normally a complaint to the Legal Ombudsman must be made within six months of the date of conclusion of our complaints procedure. A client may also be entitled to apply for an assessment of a bill under Part III of the Solicitors Act 1974. The Legal Ombudsman may not consider a complaint about a bill if you have applied to the court for assessment. Details as to how you can contact the Legal Ombudsman and further information on the procedure involved can be found at www.legalombudsman.co.uk. You can write to the Legal Ombudsman at PO Box 6806, Wolverhampton, WV1 9WJ, ring on 0300 555 0333 or send an email to firstname.lastname@example.org.
16. Which country's laws apply to any disputes?